Startups > Shadowfax

Shadowfax

Shadowfax connects businesses with delivery partners for efficient last-mile logistics.

Series E $247M total Founded 2015 Bangalore, Karnataka 5517 employees

Shadowfax is a technology-driven logistics marketplace connecting businesses with a vast network of delivery partners to provide last-mile, hyperlocal, and express delivery services. The platform serves e-commerce companies, quick commerce platforms, SMEs, D2C brands, and individual customers with same-day, next-day, and instant delivery capabilities. Shadowfax differentiates through proprietary logistics software offering real-time tracking, route optimization, and a transparent flat-rate billing model (Shadowfax 360) that eliminates weight-based pricing disputes. The company has achieved significant scale with major customers including Flipkart, Amazon, Domino's, Big Basket, and Paytm.

Problem solved

Businesses struggle with reliable, cost-effective last-mile delivery and lack visibility into their logistics operations.

Target customer

E-commerce platforms, quick commerce companies, SMEs, D2C brands, restaurants, and retailers requiring same-day to express delivery across India.

Website LinkedIn Crunchbase Twitter / X

Founders

Abhishek Bansal

CEO & Co-Founder

IIT Delhi B.Tech in Production and Industrial Engineering; former Associate Consultant at Hay Group; Forbes 30 Under 30 (2019).

Vaibhav Khandelwal

Co-Founder & CTO

IIT Delhi alumnus; technical co-founder of Shadowfax.

Gaurav Jaithliya

Co-Founder

Joined as co-founder in December 2020.

Praharsh Chandra

Co-Founder

IIT Delhi Mechanical Engineering B.Tech; former Business Analyst at A.T. Kearney; interned at HUL.

Funding history

Series A Unknown 2015 Led by Eight Roads · Unknown

Series B $10M October 2016 Led by Eight Roads · Unknown

Series C $22M Unknown Led by NGP Capital · Qualcomm Ventures

Series E $100M February 27, 2024 Led by TPG NewQuest · Mirae Asset Management, Flipkart, International Finance Corporation, Nokia Growth Partners, Qualcomm, Trifecta Capital

Series F $16.3M January 28, 2025 Led by Unknown · Unknown

Total raised: $247M

Industries

Delivery Service E-Commerce Logistics Supply Chain Management

Pricing

Courier charges start at ₹22/0.5kg for forward shipments. Shadowfax 360 offers transparent flat-rate billing without weight-based pricing and no minimum order commitments. Revenue is generated through service fees based on delivery volume and frequency.

Notable customers

Flipkart, Amazon, Domino's, Big Basket, Paytm, Myntra, McDonald's, 1MG, Uber

Integrations

Uber (Uber Moto partnership), RapidShyp, Om Logistics

Tech stack

jQuery (JavaScript libraries) core-js (JavaScript libraries) Crazy Egg (Analytics) Google Analytics (Analytics) Google Ads Conversion Tracking (Analytics) Google Font API (Font scripts) Nginx (Reverse proxies) OpenResty (Web servers) Varnish (Caching) Google Workspace (Email) jsDelivr (CDN) Google Tag Manager (Tag managers) Webflow (Page builders) Amazon Web Services (PaaS)

Website

shadowfax.in/

Competitors

LetsTransport

Focuses on B2B logistics and transport solutions; broader fleet management approach.

LoadShare

Peer-to-peer logistics network; decentralized approach to goods transportation.

Ripplr

Concentrates on specific logistics verticals; narrower market focus.

Why this matters: Shadowfax has achieved impressive growth with $247M in funding, narrowed net losses by 92% in FY24, and converted to a public company in March 2025, signaling maturity and scale in India's competitive logistics market. The company's focus on quick commerce and hyperlocal delivery positions it well for the rapidly growing on-demand economy in India.

Best for: E-commerce companies, quick commerce platforms, and retailers in India requiring reliable same-day to express delivery with transparent pricing and real-time tracking.

Use cases

Quick Commerce Deliveries

Shadowfax enables quick commerce platforms to deliver groceries, pharmacy items, and meals within 10 minutes to 2 hours. The hyperlocal network of delivery partners ensures rapid fulfillment for time-sensitive orders at scale.

E-commerce Same-Day Delivery

Large e-commerce platforms like Flipkart and Amazon use Shadowfax for same-day and next-day delivery services. The platform's route optimization and real-time tracking provide competitive delivery speed while maintaining cost efficiency.

Reverse Logistics and Returns

Shadowfax handles reverse logistics, exchange deliveries, and returns processing for e-commerce and D2C brands. The integrated platform reduces the complexity of managing product returns while maintaining customer satisfaction.

D2C Brand Fulfillment

D2C brands partner with Shadowfax through platforms like RapidShyp to access 15,000+ pin codes for express delivery. The transparent flat-rate billing (Shadowfax 360) eliminates disputes and simplifies logistics cost planning.

Alternatives

Delhivery Broader last-mile and express parcel delivery network; stronger presence in pan-India B2C logistics.

Ecom Express Established e-commerce logistics provider with integrated sorting and fulfillment; less focused on hyperlocal quick commerce.

XpressBees Full-stack logistics provider with warehousing and fulfillment services; broader supply chain solutions.

FAQ

What does Shadowfax do? +

Shadowfax is a technology-driven logistics platform that connects businesses with a network of delivery partners to provide last-mile, hyperlocal, and express delivery services. It offers same-day delivery, next-day delivery, reverse logistics, and instant delivery (within 10 minutes to 2 hours) for e-commerce, quick commerce, SMEs, D2C brands, and retailers. The platform uses proprietary software for real-time tracking and route optimization.

How much does Shadowfax cost? +

Shadowfax courier charges start at ₹22/0.5kg for forward shipments. The company offers a transparent flat-rate billing model through Shadowfax 360 with no minimum order commitments. Pricing is typically based on delivery volume and frequency; contact Shadowfax directly for custom enterprise pricing.

What are alternatives to Shadowfax? +

Key alternatives include Delhivery (broader pan-India last-mile network), Ecom Express (established e-commerce logistics provider), and XpressBees (full-stack logistics with fulfillment services). Each offers different strengths in geography coverage, service types, and supply chain integration.

Who uses Shadowfax? +

Notable customers include Flipkart, Amazon, Domino's, Big Basket, Paytm, Myntra, McDonald's, and 1MG. The platform serves large e-commerce platforms, quick commerce companies, SMEs, D2C brands, restaurants, and retailers across India.

How does Shadowfax compare to Delhivery? +

Shadowfax specializes in hyperlocal quick commerce and rapid same-day delivery with proprietary route optimization software, while Delhivery is a broader last-mile and express parcel provider with stronger pan-India presence. Shadowfax's flat-rate billing model differs from traditional weight-based pricing, though Delhivery offers more comprehensive nationwide logistics infrastructure.