Startups > Deliverect

Deliverect

Deliverect integrates delivery orders into restaurant POS systems automatically.

Series D $332M total Founded 2018 Ghent, Oost-Vlaanderen

Deliverect is an AI-powered, API-first platform that integrates online orders from third-party delivery channels (Uber Eats, Deliveroo, Glovo, DoorDash) directly into restaurants' POS systems, eliminating manual order re-entry and reducing errors. The platform has expanded beyond restaurants to serve convenience stores, grocery retailers, and dark kitchens across 52 markets. With over 80,000 businesses using the platform and 1+ billion orders processed, Deliverect streamlines operations for everything from delivery and dine-in to take-out, drive-thru, and catering.

Problem solved

Restaurant staff waste time manually monitoring multiple delivery platforms and re-entering orders into POS systems, leading to operational delays and order errors.

Target customer

Independent restaurants, regional chains, and global QSR brands with 1-20+ locations managing multiple delivery channels; also convenience stores and grocery retailers.

Website LinkedIn Crunchbase

Founders

Zhong Xu

CEO & Co-Founder

Founded POSIOS (iPad POS for hospitality), acquired by Lightspeed in 2014; grew Lightspeed's restaurant business to 100+ countries as Global Director of Hospitality. Computer Science degree from Ghent University.

Jan Hollez

CTO & Co-Founder

Co-Founder and CTO of Deliverect; serial entrepreneur and angel investor.

Jelte Vrijhoef

CIO & Co-Founder

Co-Founder and CIO of Deliverect.

Jerome Laredo

CRO & Co-Founder

Co-Founder and Chief Revenue Officer of Deliverect.

Funding history

Seed $58K September 2018 Led by Unknown · Unknown

Series B €16.25M April 2020 Led by OMERS Ventures · Newion, Smartfin, Founders

Series C $65M April 2021 Led by DST Global Partners, Redpoint Ventures · OMERS Ventures, Newion, Smartfin

Series D $150M January 2022 Led by Coatue, Alkeon Capital · OMERS Ventures, DST Global, Redpoint Ventures, Newion, Smartfin

Total raised: $332M

Industries

E-Commerce Food Delivery Online Portals Point of Sale Productivity Tools Restaurants SaaS Software

Pricing

Subscription-based with tiered pricing. Starting at €69/month for ~151 orders/month plus one-time setup fee. Enterprise plans (20+ locations) offer custom pricing, dedicated account manager, and priority onboarding. No free plan available.

Notable customers

KFC, Chipotle, Taco Bell, Burger King, Little Caesars, Time Out Market, Le Pain Quotidien, Outback Steakhouse, Unilever, 80,000+ businesses globally

Integrations

Uber Eats, Deliveroo, Glovo, DoorDash, major POS systems, online ordering platforms, kiosk systems, fulfillment solutions, retail systems

Website

deliverect.com/

Competitors

Toast

Broader POS platform with built-in delivery management; more suited for restaurants seeking all-in-one solutions rather than POS-agnostic integration.

Olo

Focused on digital ordering and channel management; stronger on front-end ordering experiences but less integrated with back-of-house POS operations.

Lunchbox

Delivery management focused; more specialized for delivery operations rather than comprehensive order integration across multiple channels into POS.

Why this matters: Deliverect has scaled to 80,000+ customers and 1 billion+ orders processed by solving a mundane but critical pain point for restaurants: order integration across fragmented delivery channels. With $332M in funding from top-tier investors (Coatue, Alkeon, DST Global), the company's expansion beyond restaurants into grocery and convenience retail signals confidence in a potentially larger TAM, making it a bellwether for how legacy restaurant operations are being modernized.

Best for: Multi-location restaurant chains and QSR brands needing to centralize delivery orders from multiple platforms into a single POS without platform lock-in; also growing convenience and grocery retailers managing high order volumes.

Use cases

Simplifying Multi-Channel Order Management for Global Chains

Little Caesars' 4,000-location pizza chain uses Deliverect's Pizza Portal to centralize menu and order management across delivery platforms globally. This eliminates duplicate order entry across locations and franchises, reducing errors and operational overhead while enabling data-driven insights across the entire network.

Reducing Staff Workload in High-Volume Urban Restaurants

Independent and regional restaurants managing 3-5 delivery platforms simultaneously use Deliverect to auto-route all incoming orders to their existing POS instead of having staff manually monitor and re-enter. This cuts order processing time by 70%+ and frees kitchen staff to focus on food quality.

Scaling Dark Kitchen Operations Across Markets

Dark kitchens and ghost restaurants use Deliverect's unified order dashboard to manage capacity across multiple virtual brands and delivery channels in real-time, preventing over-booking and ensuring consistent delivery times across platforms.

Alternatives

Toast Best if you want a complete POS system with integrated delivery management; Toast locks you into their ecosystem but offers deeper feature set and customer support.

Olo Better for brands prioritizing digital ordering and marketing integrations; stronger at omnichannel customer experience but weaker on back-of-house kitchen operations.

Lunchbox Ideal if delivery logistics and driver management are your primary concern; more delivery-centric than POS-centric, unlike Deliverect's integration model.

FAQ

What does Deliverect do? +

Deliverect automatically integrates orders from third-party delivery platforms (Uber Eats, DoorDash, Deliveroo, Glovo) directly into your restaurant's POS system. Instead of staff manually monitoring multiple apps and re-entering orders, all orders flow through a single point, reducing errors and speeding up kitchen operations. The platform also supports dine-in, takeout, drive-thru, catering, and has expanded to serve convenience stores and grocery retailers.

How much does Deliverect cost? +

Pricing starts at €69/month for ~151 orders/month plus a one-time setup fee. Costs vary based on location, order volume, number of locations, and which Deliverect solution you choose (Restaurants, Retail, Direct, Dispatch). Enterprise plans for 20+ locations include custom pricing, dedicated account managers, and priority onboarding. Contact sales for specific quotes.

What are alternatives to Deliverect? +

Toast is a full POS system with integrated delivery management, best for restaurants wanting all-in-one solutions. Olo specializes in digital ordering and omnichannel customer experience. Lunchbox focuses on delivery logistics and driver management. All three differ from Deliverect's POS-agnostic integration approach.

Who uses Deliverect? +

Over 80,000 businesses globally use Deliverect, including major QSR chains (KFC, Chipotle, Taco Bell, Burger King, Little Caesars), upscale restaurants (Time Out Market, Le Pain Quotidien, Outback Steakhouse), dark kitchens, convenience stores, and grocery retailers. Customers range from independent restaurants to international chains operating in 52 markets.

How does Deliverect compare to Toast? +

Deliverect integrates delivery orders into your existing POS system without replacing it, making it POS-agnostic and easier to implement for existing customers. Toast is a complete POS platform with built-in delivery features, offering deeper functionality but requiring a full system switch. Choose Deliverect for flexibility; choose Toast for an all-in-one solution.