QX Global Group

QX Global Group helps enterprises unlock value through integrated BPM and automation outsourcing.
Private Equity $128M total Founded 2003 Skipton, North Yorkshire 2734 employees
QX Global Group is a business process management (BPM) services provider that combines consulting expertise, deep industry knowledge, and automation technologies to deliver outsourced solutions for 100+ enterprise clients. The company operates three business units: finance & accounting services (QXFA), accounting outsourcing for professional firms (QXAS), and recruitment process outsourcing (QXRS). With 2,400+ employees across the UK, USA, Canada, and India, QX uses a three-pillar approach (People, Process, Platform) to drive business transformation for mid-market and enterprise clients.
Problem solved
Enterprise clients struggle to scale finance, accounting, and recruitment functions while managing costs, quality, and operational complexity without building internal offshore capabilities.
Target customer
AIM-listed and high-growth mid-market businesses; CPA and accounting firms; staffing and recruitment firms; PE-backed platforms; enterprises seeking offshore, onshore, or hybrid service delivery models.
Founders
C
Chris Robinson
Founder & Former Executive Chairman
Founded QX Global Group in the UK in 2003 with a small team of 5 Indian accountants; led the business for 20 years before stepping down from the board following the 2024 Long Ridge investment.
Funding history
Grant Unknown June 2020 Led by Gov.uk · None
Growth Equity $128M July 10, 2024 Led by Long Ridge · None
Total raised: $128M
Notable customers
Cardinal Group Companies, CPA firm case study, Thornbury Nursing and Scottish Nursing Guild (Acacium Group division), PE-backed accounting platform, mobility fintech firm
Tech stack
jQuery Migrate (JavaScript libraries) LazySizes (JavaScript libraries) jQuery (JavaScript libraries) core-js (JavaScript libraries) Bootstrap (UI frameworks) HubSpot Chat (Live chat) RSS Open Graph HTTP/3 WordPress (Blogs) FlexSlider (Widgets) HubSpot Analytics (Analytics) Microsoft Clarity (Analytics) Matomo Analytics (Analytics) Linkedin Insight Tag (Analytics) Hotjar (Analytics) Google Analytics (Analytics) HSTS (Security) Twitter Emoji (Font scripts) Google Font API (Font scripts) Font Awesome (Font scripts) PHP (Programming languages) Apple iCloud Mail (Webmail) Cloudflare (CDN) HubSpot (Marketing automation) MySQL (Databases) Google Tag Manager (Tag managers) WP Engine (PaaS) CookieYes (Cookie compliance) Priority Hints (Performance)
Competitors
UST
Broader IT services and digital transformation focus compared to QX's specialized BPM and finance/accounting outsourcing expertise.
Mindtree
Larger digital transformation and IT consulting firm with less focused depth in finance and accounting process outsourcing.
Accenture
Global consulting giant with broader service offerings; QX competes on specialized BPM expertise and industry-specific delivery models.
Azets
UK-based accounting services provider with smaller scale and less integrated automation and consulting capabilities.
Liberata
Public sector and BPM outsourcing provider with different customer base and industry focus.
Why this matters: QX represents a maturing, specialized outsourcing player in a consolidating market. The company has achieved 30% YoY growth while maintaining deep focus on finance, accounting, and recruitment BPM—and just secured a £100M+ growth equity round in July 2024, signaling investor confidence in its integrated People-Process-Platform model. As enterprise clients increasingly seek alternatives to mega-cap consulting firms, QX's positioning as a 'Major Contender' and agile specialist for mid-market clients is gaining traction.
Best for: Mid-market and enterprise businesses needing scalable, specialized finance, accounting, or recruitment outsourcing with integrated automation and consulting support.
Use cases
Finance & Accounting Outsourcing for Growth Companies
AIM-listed and high-growth mid-market businesses outsource their entire finance and accounting functions to QX, enabling CFOs to focus on strategic financial planning while QX handles month-end close, bookkeeping, and compliance. QX's integration of accounting expertise with automation reduces manual errors and accelerates close cycles by 20-30%.
Accounting Firm Scaling Through Service Delivery Outsourcing
A UK-based CPA firm that launched in 2020 partners with QX to build an offshore delivery center, enabling rapid client expansion without hiring senior staff. The firm increases profitability by 40%+ while maintaining service quality through QX's trained team and process oversight.
Offshore Recruitment at Scale
A mobility fintech company needs to process 12,000+ job applications and source offshore talent quickly. QX Recruitment Services handles candidate screening, vetting, and onboarding, allowing the fintech firm to launch in new geographies within weeks instead of months.
PE-Backed Platform Build & Transfer
A PE-backed accounting software platform uses QX to design, operate, and eventually transfer an offshore delivery center as a standalone business unit. QX provides the operational playbook, training, and management during the transition, reducing handoff risk.
Alternatives
Genpact Larger, publicly traded BPM services provider with broader digital transformation capabilities but less specialized focus on mid-market finance and accounting outsourcing.
HCLTech IT and business services conglomerate with BPM offerings but stronger emphasis on technology transformation vs. QX's integrated People-Process-Platform model for outsourced operations.
Everstream Analytics / TCS Larger-scale outsourcing firms focused on enterprise clients; QX competes on agility, specialization, and integrated consulting for mid-market segment.
FAQ
What does QX Global Group do? +
QX Global Group provides integrated business process management (BPM) and outsourcing services combining people, processes, and automation technology. The company operates three business units: finance & accounting services (QXFA) for mid-market businesses, accounting outsourcing (QXAS) for professional firms, and recruitment process outsourcing (QXRS) for staffing firms. With 2,400+ employees across the UK, USA, Canada, and India, QX serves 100+ enterprise clients across 15 industries.
How much does QX Global Group cost? +
Pricing is not publicly available. QX tailors pricing based on service scope, delivery model (offshore, onshore, hybrid), and client complexity. Contact QX directly for customized quotes.
What are alternatives to QX Global Group? +
Competitors include Genpact (larger BPM provider), HCLTech (IT and business services), Accenture (global consulting), UST (digital transformation), and Mindtree (digital consulting). Each has different strengths in scale, geography, and specialization.
Who uses QX Global Group? +
AIM-listed and high-growth mid-market businesses, CPA and accounting firms, staffing and recruitment companies, and PE-backed platforms. Known clients include Cardinal Group Companies, Thornbury Nursing and Scottish Nursing Guild, and unnamed PE-backed accounting platforms and fintech firms.
How does QX Global Group compare to Accenture? +
Accenture is a much larger, global consulting giant with broader digital transformation services. QX specializes in finance, accounting, and recruitment process outsourcing with deep industry expertise and integrated consulting. QX competes on agility, customization, and specialization for mid-market clients rather than competing on scale.
How fast has QX Global Group grown? +
QX achieved approximately 30% revenue growth over the past twelve months and secured a £100M+ growth equity investment from Long Ridge in July 2024. The company has been recognized as a 'Leader' on the IAOP Global Outsourcing 100 list for four consecutive years and as a 'Major Contender' and 'Star Performer' in the Everest Group's 2024 Finance and Accounting Outsourcing PEAK Matrix Assessment.
Tags
business process management finance outsourcing accounting services recruitment process outsourcing offshore delivery process automation mid-market services