Startups > Cloudbeds

Cloudbeds

Cloudbeds helps independent hospitality properties manage operations and maximize revenue.

Series D $253M total Founded 2012 United States

Cloudbeds is an all-in-one cloud-based hospitality management platform that unifies reservations, channel management, revenue optimization, and guest experience tools for independent hotels, hostels, and property managers. The platform synchronizes inventory and rates across 300+ OTAs in real-time and uses AI-powered pricing intelligence to maximize revenue. Used by 26,000+ properties across 157 countries generating $15B+ in annual room sales, Cloudbeds differentiates through tight integration of operations and distribution rather than modular APIs.

Problem solved

Independent hoteliers manually manage reservations, channel synchronization, and pricing across disconnected systems, losing revenue optimization opportunities and operational efficiency.

Target customer

Independent hotel chains, boutique hotels, hostels, resorts, serviced apartments, and multi-property operators with 9-100+ rooms seeking unified property management and revenue optimization.

Website LinkedIn Crunchbase

Founders

Adam Harris

CEO & Co-Founder

Former investment banker and serial entrepreneur who founded TicketSocket and Bark4Beer; UC Berkeley graduate with 51+ countries traveled.

Richard Castle

Co-Founder & COO

Software development founder with international experience in Japan and research background from UCSD.

Funding history

Series A $3.14M October 2013 Led by Unknown · Unknown

Series B $9M June 2017 Led by PeakSpan Capital · Nashville Capital, Cultivation Capital, ClearVision Equity, TTCER Partners

Series C $82M March 2020 Led by Unknown · Unknown

Series D $150M November 2021 Led by SoftBank Vision Fund 2 · Echo Street, Walleye Capital, Viking Global Investors, PeakSpan Capital, Counterpart Ventures

Total raised: $253M

Industries

Enterprise Software Hospitality SaaS Software Travel

Pricing

Tiered SaaS model starting at $99/month for Essential plan (up to 9 rooms), Advanced plan for properties up to 100 rooms with revenue management tools, and Premium plan with multi-property support and dedicated account manager. Two payment processing models: Cost+ (transparent per-transaction) and Blended Rate (fixed rate). No free plan.

Notable customers

Tella Thera, HP Hospitality, Charlie, One Hostel, Yugo, J Collection Hotels, 26,000+ properties globally

Integrations

300+ OTA channels, 400+ third-party integrations

Website

cloudbeds.com/

Competitors

Mews

Mews optimizes for modularity with 1,000+ integrations and API flexibility, while Cloudbeds prioritizes unified operations; Cloudbeds offers 99.95% uptime vs Mews' 99.9%.

Hostaway

Hostaway is considered the best overall Cloudbeds alternative, with different positioning in the vacation rental and multi-platform property management space.

Amenitiz

Amenitiz focuses on independent hotels with different feature emphasis and pricing structure than Cloudbeds' unified approach.

Oracle Hospitality OPERA

Enterprise-focused PMS with broader feature set but higher complexity and cost compared to Cloudbeds' mid-market positioning.

eZee FrontDesk

Budget-friendly alternative with more basic functionality, suitable for smaller properties with simpler operational needs.

Why this matters: Cloudbeds represents one of the fastest-scaling vertical SaaS platforms in hospitality, raising $253M at a $2B+ valuation (implied by Series D) by solving genuine operational pain points for 26,000 properties globally. The company's focus on unified platform architecture versus modular competitors, combined with AI-powered revenue optimization and $15B annual GMV through its platform, demonstrates strong product-market fit and defensible positioning in a large TAM.

Best for: Independent hospitality operators managing 9-100+ rooms who need unified operations, real-time channel synchronization, and AI-powered revenue optimization without switching between disconnected systems.

Use cases

Multi-Channel Inventory Synchronization

A 25-room boutique hotel manages reservations across Booking.com, Expedia, Airbnb, and their direct website. Cloudbeds syncs all channels in real-time, preventing overbookings and ensuring accurate availability. The hotel staff no longer manually updates rates and availability across platforms, reducing administrative overhead by hours daily.

Dynamic Revenue Optimization

An independent hotel chain with 7 properties uses Cloudbeds' Signals AI and Pricing Intelligence Engine to analyze local market demand, competitor rates, and booking patterns. The system recommends optimal room rates that increase ADR by 12-15% while maintaining occupancy, automatically adjusting pricing without manual intervention.

Multi-Property Operations Management

A hostel operator managing 3 locations across different countries uses Cloudbeds to centralize reservations, guest communications, and reporting. They gain visibility into aggregate performance metrics, streamline check-in across properties with mobile app access, and standardize operations without building custom integrations.

Direct Booking Growth

A resort increases direct bookings by leveraging Cloudbeds' integrated website booking engine and guest management tools, reducing dependency on OTA commissions. The unified guest data enables personalized communications and loyalty programs that drive repeat bookings and reduce customer acquisition costs.

Alternatives

Mews Choose Mews if you prioritize API flexibility and modularity over pre-built integrations, or if you need to build custom workflows on top of a property management platform.

Hostaway Choose Hostaway if you focus on vacation rental management across multiple OTA platforms with stronger Airbnb integration emphasis.

Oracle Hospitality OPERA Choose Oracle OPERA if you need enterprise-grade features for large hotel chains with complex operations and have budget for premium pricing and implementation.

FAQ

What does Cloudbeds do? +

Cloudbeds is a unified cloud-based hospitality management platform that enables independent hotels, hostels, and property operators to manage reservations, synchronize rates across 300+ booking channels, optimize pricing with AI, and deliver exceptional guest experiences. The platform integrates operations, distribution, and revenue management in a single system.

How much does Cloudbeds cost? +

Cloudbeds pricing starts at $99/month for the Essential plan (up to 9 rooms), with Advanced plans for larger properties and Premium plans including multi-property support. Payment processing offers two models: Cost+ (transparent per-transaction) or Blended Rate (fixed rate). No free plan is available; contact sales for enterprise pricing.

What are alternatives to Cloudbeds? +

Top alternatives include Mews (modularity-focused), Hostaway (vacation rental emphasis), Oracle Hospitality OPERA (enterprise), eZee FrontDesk (budget-friendly), and Amenitiz. Each offers different trade-offs between feature breadth, pricing, and integration flexibility.

Who uses Cloudbeds? +

26,000+ properties in 157 countries use Cloudbeds, including independent hotels, hostels, resorts, serviced apartments, boutique chains, and multi-property operators. Notable customers include HP Hospitality, Tella Thera, One Hostel, and J Collection Hotels. The platform generates $15B+ in annual room sales.

How does Cloudbeds compare to Mews? +

Cloudbeds optimizes for unified real-world hotel operations with tight integration of PMS, distribution, and revenue management, while Mews emphasizes modularity and API flexibility with 1,000+ integrations. Cloudbeds offers higher uptime (99.95% vs 99.9%) and faster out-of-the-box functionality, while Mews provides more customization and development flexibility.

What makes Cloudbeds different? +

Cloudbeds uniquely combines operations, distribution, guest experience, and revenue marketing in one tightly integrated platform rather than requiring separate tools. Its Signals AI model, trained on billions of hospitality data points, and Pricing Intelligence Engine provide built-in revenue optimization. Real-time synchronization across 300+ channels and 99.95% uptime SLA differentiate it from more modular competitors.