Back to MCP Servers

Pendo MCP Server

Query Pendo product analytics, feature adoption, guide performance, and visitor behavior from AI clients via natural language.

Analytics by Pendo OAuth2 active
Overview

The Pendo MCP server is a remote, provider-hosted Model Context Protocol server that exposes your Pendo product analytics data to any MCP-compatible AI client, including Claude (web and desktop), Claude Code, Cursor, VS Code with GitHub Copilot, and ChatGPT in developer mode. It acts as a gateway between AI agents and Pendo, letting users ask product questions in plain English instead of building reports in the Pendo UI.

The server is read-only and returns structured responses that are safe for automated agent workflows. Capabilities include accessing visitor and account metadata, searching for Pages, Features, Track Events, and Guides via semantic match, running event-level aggregation queries on recent product usage, and pulling Listen ideas and Agent Analytics data. Authentication uses OAuth, and every query respects the Pendo permissions of the signed-in user, so agents can only see data the user is already authorized to view.

The MCP server is officially built and operated by Pendo and is available to any paid Pendo customer after a subscription admin enables it. Pendo also lists the connector in Claude's official Connectors Directory for one-click setup. The platform is SOC 2 Type 2 certified, GDPR, HIPAA, and PCI DSS compliant.

Tools

Tool Description
list_all_applications List the applications in your Pendo subscription and return their Application IDs for use in other tools.
visitorMetadataSchema Return the available visitor metadata fields so you know which attributes can be used in queries.
accountMetadataSchema Return the available account metadata fields for use in segmentation and query construction.
activityQuery Run event-level aggregation queries on recent Pendo usage, scoped by application, time range, and metadata filters.
Pages search Semantically search Pages tracked in Pendo by meaning rather than exact name.
Features search Semantically search Features tracked in Pendo to find usage targets for analysis.
Track Events search Semantically search Track Events configured in Pendo.
Guides search Search Pendo Guides and return guide performance context.
list_ai_agents List AI agents instrumented in Agent Analytics.
list_use_cases List use cases tracked in Agent Analytics for analysis by an external AI client.
list_ai_agent_issues List identified issues for AI agents in Agent Analytics.
get_ideas Retrieve ideas from Pendo Listen for review or summarization.
Setup Guide

Prerequisites

  • A paid Pendo subscription
  • A Pendo subscription admin must enable the MCP server for your account
  • The regional MCP URL that matches your Pendo data center (for example, replace app.pendo.io with your region's Pendo host if different)
  • Permission in your AI client to add external MCP servers

Claude Desktop / Cursor / VS Code config

Add the Pendo MCP server as an HTTP MCP server. The URL should match the region where your Pendo subscription is hosted.

{
  "mcpServers": {
    "pendo": {
      "url": "https://app.pendo.io/mcp/v0/shttp"
    }
  }
}

Claude Code (terminal)

claude mcp add --transport http pendo https://app.pendo.io/mcp/v0/shttp

Swap the URL for the regional endpoint that matches your Pendo login host if you are not on the US data center.

OAuth authentication

After saving the config and restarting the client:

  • Accept the OAuth prompt that appears the first time you invoke a Pendo tool
  • Sign in with your Pendo credentials
  • Grant the requested scopes

The server respects your existing Pendo permissions, so you can only query data you already have access to in Pendo.

Claude Connectors Directory

If you use Claude on the web or desktop with admin access, you can also enable the connector through Settings, Connectors, Browse connectors, then search for Pendo and enter your regional server URL.

Use Cases
  • Ask plain language adoption questions like "what is the 90 day adoption rate of the new dashboard feature in our enterprise accounts" without building a Pendo report
  • Surface churn signals by querying which accounts dropped off in the last 30 days and what Pages or Features they used beforehand
  • Give engineers in Cursor or VS Code real-time usage and event context for the code they are editing
  • Summarize Pendo Listen ideas and Agent Analytics issues into a weekly product review in Claude
  • Build multi-tool agent workflows that combine Pendo data with CRM, Slack, or ticketing systems, for example detect a churn risk in Pendo then open a Salesforce task and ping the account team in Slack
Example Prompts
  • "What is the adoption rate for the new export feature over the last 90 days, broken down by plan tier?"
  • "Which accounts have dropped off in the last 30 days and what Pages were they using before they stopped?"
  • "Summarize the top issues in Agent Analytics for our support copilot this week."
  • "List the top 10 Track Events by visitor count in the Billing app for the last 14 days."
  • "Pull the most recent ideas from Pendo Listen tagged with 'reporting' and group them by theme."
Pros
  • Officially built and hosted by Pendo, no self-hosting or token management required
  • OAuth based authentication that enforces the user's existing Pendo permissions
  • Listed in Claude's official Connectors Directory for one-click setup
  • Covers a broad slice of Pendo: analytics, guides, Listen ideas, and Agent Analytics, with semantic search across Pages, Features, Track Events, and Guides
Limitations
  • Read-only, you cannot create or update Pendo guides, segments, or events through the MCP server
  • Requires a paid Pendo subscription and an admin to enable MCP access for your tenant
  • Aggregation queries are limited to recent usage windows and result caps documented per tool, so it is not a replacement for full historical Pendo exports
Alternatives
  • Amplitude MCP for product analytics with a similar event and user-property model
  • Mixpanel MCP integrations for cohort and funnel analysis
  • PostHog MCP server for product analytics on a self-hostable stack