Enterpret Wisdom MCP Server

Query Enterpret's unified customer feedback Knowledge Graph from Claude, Cursor, Notion, and Glean to surface insights, themes, and trends.

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Overview

Enterpret Wisdom is the official MCP server from Enterpret, a customer intelligence platform that unifies feedback from sources like support tickets, sales calls, app reviews, surveys, and social channels into a single Knowledge Graph. The Wisdom MCP server exposes that Knowledge Graph to AI tools so agents can pull cited customer insights directly inside Claude, Cursor, Notion, Glean, and any other MCP-compatible client.

The server is provider-hosted at https://wisdom-api.enterpret.com/server/mcp and supports both OAuth (recommended) and Bearer token authentication. It exposes a small set of focused tools for discovering the schema of your organization's Knowledge Graph and running Cypher queries against feedback data to identify themes, trends, product areas, and supporting verbatim quotes.

Notably, the server is designed to be initialized at the start of each conversation via "Initialize Wisdom" and "Usage Guidelines" resources, which prime the agent with the organization's schema and querying conventions. This makes it well suited to product, research, and CX teams that want to ask natural-language questions over thousands of customer interactions without manual tagging.

Tools

Tool	Description
`get_organization_details`	Returns the organization's name, ID, and dashboard URL. Used to establish context at the start of a session.
`get_schema`	Discovers the structure of the Enterpret Knowledge Graph, including product areas, themes, and entity relationships.
`execute_cypher_query`	Executes a Cypher query against the customer feedback Knowledge Graph to surface insights, trends, and patterns with citations.
`search_knowledge_graph`	Searches the Knowledge Graph for specific terms, product areas, or themes.

Setup Guide

Prerequisites

An Enterpret account (request access from your admin)
Node.js installed locally (verify with node --version) if using the mcp-remote bridge
A paid Claude plan (Pro, Max, Team, or Enterprise) for Claude connectors
Network access to the npm registry and wisdom-api.enterpret.com

Authentication

The server supports two methods, configured in your Enterpret dashboard under Settings > Wisdom MCP:

OAuth (recommended): handled automatically by the connector flow in Claude, Cursor, Notion, or Glean
Bearer token: generate a token in the dashboard; tokens expire after 6 months

Claude Code

Add the server via the CLI:

claude mcp add --transport http --scope user wisdom https://wisdom-api.enterpret.com/server/mcp

Claude Desktop / Cursor (mcp-remote bridge)

Add the following to your MCP client config:

{
  "mcpServers": {
    "wisdom": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://wisdom-api.enterpret.com/server/mcp"
      ]
    }
  }
}

To use a Bearer token instead of OAuth, append a header argument:

{
  "mcpServers": {
    "wisdom": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://wisdom-api.enterpret.com/server/mcp",
        "--header",
        "Authorization: Bearer YOUR_AUTH_TOKEN_HERE"
      ]
    }
  }
}

Initialize each session

At the start of a new conversation, attach the "Initialize Wisdom" and "Usage Guidelines" resources exposed by the server so the agent loads your organization's schema and querying conventions before running queries.

Use Cases

Ask "what are the top emerging complaints about checkout in the last 30 days?" and get cited verbatims pulled from support, reviews, and call transcripts
Quantify the volume and trend of a specific theme (e.g. mobile login failures) across product areas to inform roadmap prioritization
Pull a list of customers who mentioned a competitor in the last quarter, grouped by ARR tier, for the GTM team
Generate research synthesis inside Notion or Claude by running Cypher queries over feedback without manual tagging
Compare sentiment and theme distribution between two user segments or two release periods

Example Prompts

"Initialize Wisdom, then show me the top 10 themes in customer feedback for the Billing product area over the last 90 days."
"Run a Cypher query to find all feedback mentioning 'SSO' from Enterprise customers and group by sub-theme."
"What are the fastest growing complaints week over week, with example quotes and source links?"
"Search the Knowledge Graph for 'onboarding friction' and list the related product areas."
"Summarize the schema of our Knowledge Graph so I know what entities and themes I can query."

Pros

Official, provider-hosted server maintained by Enterpret with OAuth support
Returns cited insights backed by real customer verbatims rather than hallucinated summaries
Works across Claude, Cursor, Notion, Glean, and any other MCP-compatible client
Schema and search tools make the Cypher-based query interface usable by non-technical users

Limitations

Requires an Enterpret subscription and an organization with ingested feedback data
Cypher query interface still has a learning curve for users unfamiliar with graph queries
Bearer tokens expire every 6 months and must be rotated manually
Some clients (Claude web connectors) require a paid Claude plan

Alternatives

Unwrap.ai for AI-driven feedback aggregation (no official MCP server at time of writing)
Dovetail for qualitative research repositories
Community-built wisdom-mcp-gateway (Hrily/wisdom-mcp-gateway) which provides a stdio gateway to the same Enterpret SSE endpoint