Startups Directory

Podium is a unified customer communication platform that centralizes all interactions for local service businesses—from text messages and web chat to social media—into a single inbox. The platform automates review requests, appointment scheduling, and customer engagement, and includes an AI Employee ('Jerry') that handles inquiries, books appointments, and processes transactions autonomously. Podium serves over 100,000 businesses including auto dealerships, dental offices, HVAC services, and retailers, with customers reporting 30% sales increases and 56% higher appointment show rates.

Kore.ai is an enterprise conversational and agentic AI platform that enables organizations to build, deploy, and operate AI agents for customer service, employee support, and business process automation. The platform combines conversational AI, generative LLMs, RAG, and workflow orchestration to create intelligent virtual assistants that integrate with existing enterprise systems like Salesforce, NICE, and Genesys. Trusted by Global 2000 companies including PNC, AT&T, Cigna, and Coca-Cola, Kore.ai delivers significant ROI through automation—with customers reporting 30-80% reductions in agent workload and inquiry resolution times.