Spring Health
Spring Health matches employees with personalized mental healthcare using AI-powered precision matching.
Spring Health delivers precision mental healthcare to employers and health plans using machine learning to match individuals with the right care modality—whether digital support, therapy, coaching, or medication. The platform has transformed traditional Employee Assistance Programs (EAPs) into data-driven solutions that achieve first appointments in under two days and improve outcomes 5.9 weeks faster than competitors. Spring Health guarantees measurable ROI: cost neutrality in year 1, 1.5x ROI by year 2, and 2x ROI by year 3, with customers achieving 21% net savings on mental healthcare spend.
Problem solved
Employers lack effective ways to connect employees with appropriate mental health care quickly, leading to trial-and-error treatment, delayed recovery, high turnover, and poor ROI on mental health benefits.
Target customer
Large employers (500+ employees) and health plans seeking to optimize mental health benefits and reduce healthcare costs while improving employee outcomes.
Founders
A
April Koh
CEO & Co-Founder
Yale University graduate (BA in Sociology and Computer Science) who founded Spring Health in 2016 as a senior, inspired by personal experiences navigating mental health care barriers.
A
Adam Chekroud
Co-Founder
Yale PhD researcher focused on computational psychiatry whose research demonstrated machine learning could improve patient-to-treatment matching.
A
Abhishek Chandra
Early Co-Founder
Early co-founder of Spring Health; additional background not publicly detailed.
Funding history
Seed
$6M
May 2018
Led by BBG Ventures
· Saddlefire Ventures, Rough Draft Ventures
Series A
$22M
January 2020
Led by Unknown
· Unknown
Series B
$76M
November 2020
Led by Tiger Global
· Unknown
Series C
$190M
September 2021
Led by Kinnevik
· Unknown
Series D
$71M
2023
Led by Unknown
· Unknown
Series E
$100M
July 31, 2024
Led by Generation Investment Management
· Kinnevik, William K Warren Foundation, RRE, Northzone
Total raised:
$509M
Pricing
For employees: first 10 therapy sessions per calendar year are free; additional sessions require out-of-pocket payment or insurance coverage. Employer pricing is custom and based on outcomes-based model with guaranteed ROI (cost neutrality year 1, 1.5x ROI year 2, 2x ROI year 3).
Notable customers
Microsoft, Target, J.P. Morgan Chase, Delta Airlines, Adobe, Bumble, General Mills, Moda Health, Wellstar, Guardian, Hearst
Tech stack
jQuery Migrate (JavaScript libraries)
jQuery (JavaScript libraries)
core-js (JavaScript libraries)
AOS (JavaScript libraries)
Wistia (Video players)
MySQL (Databases)
Zendesk (Documentation)
DocuSign
WordPress (Blogs)
ShareThis (Widgets)
HubSpot Analytics (Analytics)
Crazy Egg (Analytics)
Matomo Analytics (Analytics)
Linkedin Insight Tag (Analytics)
Hotjar (Analytics)
Google Analytics (Analytics)
Facebook Pixel (Analytics)
Twitter Emoji (Font scripts)
PHP (Programming languages)
Google Workspace (Email)
jQuery CDN (CDN)
ActiveCampaign (Marketing automation)
HubSpot (Marketing automation)
Microsoft Advertising (Advertising)
Google Tag Manager (Tag managers)
Yoast SEO (SEO)
Amazon Web Services (PaaS)
Flywheel (PaaS)
iubenda (Cookie compliance)
Google Optimize (A/B Testing)
Website
Competitors
Modern Health
Broader mental health platform but lacks Spring Health's precision matching algorithm and clinical validation of net savings.
Lyra Health
Offers AI-powered mental health matching but focuses more on individual care pathways rather than employer ROI guarantees.
Quartet Health
Integrates behavioral and physical health but less specialized in precision matching and EAP transformation.
MindBeacon
Digital-first mental health platform but lacks Spring Health's depth in clinical validation and employer cost savings guarantees.
HealthTap
On-demand telehealth platform but not specialized in precision mental health matching or employer benefits optimization.
Why this matters: Spring Health has become the dominant precision mental healthcare platform for employers, achieving unicorn status ($3.3B valuation) and covering 23+ million lives globally. Its combination of clinical rigor (CARF accreditation), AI-driven matching, and guaranteed ROI represents a significant shift toward accountable mental health benefit design in corporate America.
Best for: Large employers and health plans seeking to reduce mental healthcare costs, improve employee outcomes, and transform traditional EAPs into data-driven, outcomes-focused programs with guaranteed ROI.
Use cases
EAP Transformation for Enterprise
A Fortune 500 company replaces its legacy EAP with Spring Health and achieves cost neutrality in year 1 while reducing time-to-first-appointment from 14 days to under 2 days. The precision matching algorithm directs 40% of employees to digital-first care (reducing therapy costs) while identifying 20% requiring immediate crisis intervention.
Health Plan Mental Health Optimization
A regional health plan uses Spring Health to standardize mental health benefit delivery across covered groups. Within 18 months, they achieve 21% net savings on mental healthcare claims while improving member satisfaction and reducing emergency mental health utilization by 15%.
High-Turnover Industry Mental Health Support
A retail employer uses Spring Health to provide rapid mental health access to shift workers. The platform's sub-2-day appointment matching and digital-first options reduce stress-related turnover by 8% and improve employee engagement scores by 12 points year-over-year.
Alternatives
Modern Health
Choose Modern Health if you need a broader mental health platform with less focus on employer ROI guarantees and outcomes validation.
Lyra Health
Choose Lyra Health if you prioritize individual care pathways and clinical support over explicit employer cost savings guarantees.
Quartet Health
Choose Quartet if you need integration of behavioral and physical health management beyond mental health alone.
FAQ
What does Spring Health do? +
Spring Health is a precision mental healthcare platform that uses machine learning to match individuals with the right type of mental health care—whether digital support, therapy, coaching, or medication. It serves employers and health plans as a modern Employee Assistance Program (EAP) replacement, optimizing care access, outcomes, and ROI.
How much does Spring Health cost? +
Employee pricing: First 10 therapy sessions per calendar year are free; additional sessions require out-of-pocket payment or insurance coverage. Employer pricing is custom and outcomes-based, guaranteeing cost neutrality in year 1, 1.5x ROI by year 2, and 2x ROI by year 3. Contact Spring Health for specific pricing.
What are alternatives to Spring Health? +
Key alternatives include Modern Health (broader mental health platform), Lyra Health (AI-powered care matching with individual focus), Quartet Health (integrated behavioral and physical health), MindBeacon (digital-first platform), and HealthTap (on-demand telehealth). Spring Health differentiates through precision matching, clinical validation, and guaranteed employer ROI.
Who uses Spring Health? +
Large employers and health plans use Spring Health. Notable customers include Microsoft, Target, J.P. Morgan Chase, Delta Airlines, Adobe, Bumble, General Mills, and Guardian. The platform covers over 10 million lives through 400+ employers and 27,000 groups accessing via channel partners.
How does Spring Health compare to Modern Health? +
Spring Health is the first mental health solution to earn external validation of net savings for customers and offers explicit ROI guarantees (cost neutrality to 3x ROI). It specializes in precision matching with sub-2-day appointment times and 5.9-week faster recovery vs. competitors. Modern Health offers a broader platform but lacks Spring Health's depth in clinical validation and employer cost guarantees.
Tags
mental health
precision healthcare
EAP
AI matching
employer benefits
outcomes-based
telehealth
clinical validation
ROI guarantee