Startups > Patra Corporation

Patra Corporation

Patra helps insurance firms automate back-office operations with AI-powered BPO services.
Private Equity $146M total Founded 2005 El Dorado Hills, California 2162 employees
Patra Corporation is a technology-enabled business process outsourcing (BPO) provider serving the insurance industry with 20 years of expertise. The company combines 4,000+ global process executors with its proprietary PatraOne AI platform to handle insurance back-office operations—policy issuance, billing, accounting, and claims—across 880+ insurance organizations. Unlike pure software competitors, Patra's hybrid people-plus-technology model executes over 20 million transactions annually and offers self-service AI capabilities for agencies of all sizes.
Problem solved
Insurance firms waste operational resources on manual, repetitive back-office tasks like policy issuance, certificate generation, and billing that distract from core business and increase error rates.
Target customer
Insurance brokers, agencies, and carriers with $1B+ in annual revenue seeking to offload policy administration, billing, and claims processing operations.
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Founders
J
John Simpson
Founder
Founded Patra in 2005 after serving as CEO and Founder of BizInsure LLC, bringing 20 years of insurance BPO expertise.
H
Hisatomo Kato
Co-Founder
Co-founder of Patra Corporation; limited public background available.
Funding history
Series A (Private Equity) Undisclosed August 2020 Led by SkyKnight Capital · None disclosed
Series B (Private Equity) $146M September 2022 Led by FTV Capital · SkyKnight Capital
Total raised: $146M
Industries
Insurance
Pricing
Not publicly available. Billing model includes per-seat and FTE pricing; contact sales for custom enterprise agreements.
Notable customers
USI (largest U.S. insurance brokers, $2B revenue), AssuredPartners (11th largest U.S. broker, $2B+ revenue), Clearcover (Chicago-based tech-enabled insurer), 880+ total insurance organizations
Integrations
30+ agency, document, policy, certificate, and BenAdmin systems; founding member of InsurConneXtions Alliance (50+ insurance technology and brokerage leaders representing $50B in premiums)
Tech stack
jQuery Migrate (JavaScript libraries) jQuery (JavaScript libraries) animate.css (UI frameworks) three.js (JavaScript graphics) MySQL (Databases) WordPress (CMS) HubSpot Analytics (Analytics) Matomo Analytics (Analytics) Linkedin Insight Tag (Analytics) Google Analytics (Analytics) CallRail (Analytics) Google Font API (Analytics) Twitter Emoji (Font scripts) Apache (Web servers) PHP (Programming languages) Microsoft 365 (Email) Microsoft 365 (Webmail) HubSpot (Marketing automation) OpenSSL (Web server extensions) Google Tag Manager (Tag managers) OneTrust (Cookie compliance) SVG Support (WordPress plugins) GoDaddy (Hosting)
Website
patracorp.com/
Competitors
Guidewire
Enterprise software platform focused on claims and underwriting; Patra differentiates through managed BPO execution plus AI automation.
Duck Creek
Policy administration software vendor; Patra combines software with human process expertise and transaction execution at scale.
iPipeline
Point solution for underwriting and policy issue; Patra offers full policy lifecycle automation across distribution channels.
Why this matters: Patra demonstrates a contrarian B2B services model—combining AI software with managed labor at scale—in a traditionally fragmented insurance BPO market. With $146M in recent funding and 880+ customers, the company is proving that hybrid automation (people + AI) can outperform pure-software competitors in insurance operations, and its recent AI product launches suggest expansion toward smaller agencies.
Best for: Insurance brokers and carriers overwhelmed by manual back-office operations who need to reduce costs, errors, and time-to-market without building internal infrastructure.
Use cases
Policy Certificate Issuance Automation
A regional insurance broker with 500+ agency partners manually issues thousands of certificates monthly, creating delays and errors. Patra's PatraOne platform automates certificate generation across all distribution channels, reducing issuance time from days to hours and eliminating manual data entry errors while allowing brokers to focus on sales.
Claims and Billing Process Outsourcing
An insurance carrier's claims department is backlogged and billing errors are costing millions in reconciliation. Patra's On-Demand services take over claim intake, processing, and billing reconciliation with 6,000+ trained process executors, freeing internal staff for complex claims and improving cash flow accuracy.
Self-Service Policy Data Extraction for Agencies
Small to mid-market agencies lack resources to extract policy data for compliance or client inquiries. Patra's Self-Service Policy Data Extract AI tool allows agencies to instantly retrieve and verify policy information without manual lookup, improving customer service speed and compliance.
Alternatives
ResourcePro Insurance BPO provider with per-seat billing model; Patra differentiates with proprietary AI automation and broader service portfolio.
OIP (Open Insurance Platform) Insurance integration and data platform; Patra offers managed services execution beyond pure technology.
Flatworld / WNS General BPO provider serving insurance; Patra specializes in insurance with 20 years industry expertise and proprietary AI.
FAQ
What does Patra Corporation do? +
Patra provides technology-enabled business process outsourcing (BPO) and AI-powered automation for the insurance industry. The company combines its PatraOne platform with 4,000+ global process executors to handle policy issuance, billing, accounting, certificate generation, and claims processing—executing over 20 million transactions annually for 880+ insurance organizations.
How much does Patra cost? +
Patra's pricing is not publicly available. The company uses per-seat and FTE billing models for managed services. Contact Patra's sales team directly for enterprise pricing and custom quotes based on transaction volume and service scope.
What are alternatives to Patra? +
Key alternatives include Guidewire (enterprise claims and underwriting software), Duck Creek (policy administration platform), iPipeline (underwriting and issuance solutions), and general BPO providers like ResourcePro and WNS. Patra's differentiator is combining AI automation with managed service execution across the full policy lifecycle.
Who uses Patra? +
Patra serves insurance brokers, agencies, and carriers. Notable customers include USI (top 10 U.S. broker, $2B revenue), AssuredPartners (11th largest U.S. broker), and Clearcover (tech-enabled insurer). Target customers are mid-to-large insurance organizations seeking to offload operational overhead.
How does Patra compare to Guidewire? +
Guidewire is enterprise software for claims and underwriting workflows, while Patra is a managed BPO service that combines AI automation with human process execution. Patra excels at operational transaction volume and cost reduction; Guidewire excels at workflow management and policy rules. Patra takes over work, Guidewire manages it.
Tags
insurance BPO business process outsourcing AI automation policy administration insurance technology back-office operations